FREE STANDARD UK SHIPPING ON ORDERS OVER £35

DELIVERY

We have a range of options to deliver your ALC purchase whenever suits you.  Our chosen carriers are UPS and Royal Mail/Parcelforce International.

If you are unsure about delivery options please call 0131 226 2317 or email us info@alceshop.com and we'll do our best to ship to you, wherever you are!

All times referred to are GMT.

**COVID-19 UPDATE - As of 29th June 2020 we shall reopen the store and our Click and Collect function will resume.  For online orders customers are still required to pay for returns, via a tracked service.  Our returns period is more flexible. Please get in touch with any questions you may have regarding delivery and returns.  We will reply within 24 hours where possible.**

Delivery Types

Click + Collect = Free

Place an order online and pick up at our shop at 61 Thistle Street, Edinburgh, EH2 1DY. We'll send you an email when your order is ready for collection.

Place your click and collect order before 5.30pm Monday-Saturday and we will aim to have it ready from 12pm the next day (excluding Sunday).  If you place the order after 5.30pm it will we will still aim to have it available for pick up from 12pm the next day, but please wait for the email confirmation.

All click and collect orders must be collected within 3 days of the order becoming available.  If you require your item urgently, please contact us on 0131 226 2317 or email us info@alceshop.com.

To collect your order please bring a form of photographic I.D.

If you do not collect your order within 3 days of it becoming available for pick up the item will no longer be on hold and we will refund your payment.

*DELIVERY TIMES MAY BE SUBJECT TO DELAYS DUE TO COVID-19*

Standard Delivery UK = £5 (Currently FREE due to COVID-19)

Delivery between 2-5 working days to the address of your choice.  Please allow up to an extra 3 working days for Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wight, Northern Ireland and the Republic of Ireland.

You may be required to sign for your delivery, and we will send you a tracking link via email.

Guaranteed Next Day UK = £10

If you require your delivery in a hurry this option is for you.  Place your order before 12pm (Monday-Thursday) and we'll deliver it the next working day.  Orders placed on a Saturday or Sunday will arrive on a Tuesday.  Please allow up to an extra 2 working days for Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wight, Northern Ireland and the Republic of Ireland.

You may be required to sign for your delivery, and we will send you a tracking link via email.

Packaging

All purchases will be packaged appropriately with branded bags or boxes where available, or our own ALC packaging.